Family-owned and available any hour, day or night. Real people answering the phone. Serving Downey with local response times and direct coordination with area hospitals.
Downey is a residential city with mid-century roots, a large Latino population, and strong family neighborhoods. PIH Health Downey and Kaiser Permanente Downey Medical Center anchor local acute care. Whether at hospital or home, we respond around the clock.
Downey has a majority Latino population alongside a growing Asian American community. Spanish-language coordination is available around the clock.
Our team coordinates directly with the following hospitals and medical centers serving Downey. We have established relationships with case management, social work, and decedent affairs teams — meaning faster release when the time comes.
11500 Brookshire Avenue
Downey's flagship acute care hospital. We coordinate directly with PIH Downey's decedent affairs team for expedited release.
9333 Imperial Highway
Serves the majority of Downey Kaiser members. Our team has established working relationships with Kaiser Downey's care team.
2801 Atlantic Avenue, Long Beach (nearby)
Serves Downey families needing specialized care. We coordinate transfers from LB Memorial regularly.
We regularly work with care facilities, skilled nursing homes, and assisted living communities across Downey. When a passing occurs, we coordinate directly with facility staff to expedite the process for your family.
The process depends on where the passing takes place. Here's what to do in each situation.
The hospital's care team will pronounce death and notify their decedent affairs team. From there, you'll need to designate a cremation provider — that's when you call us.
During business hours, we typically arrive at PIH Health Downey within 25-35 minutes. For residences in Downey, expect our arrival within 1-2 hours.
When death occurs at home and hospice is not involved, an authorized responder needs to pronounce death before we can bring your loved one into care. This is required by California law and is not something a funeral home or cremation provider can bypass.
When hospice is involved, the process is significantly simpler:
Some deaths — particularly sudden or unexplained ones — are reviewed by the Los Angeles County Department of Medical Examiner in Boyle Heights. This doesn't mean anything is wrong; it's simply required in certain circumstances.
Our service area covers all of Downey. If you're calling from any of the neighborhoods below — or anywhere else in Downey — we come to you.
Real people answering the phone, day or night. We serve all of Downey with the same care, the same price, and the same guarantees.